Refund and compensation
Travel plans can sometimes change unexpectedly. If your flight was delayed or cancelled, or your baggage was delayed or damaged, you might be eligible for a cash refund or compensation.
Read more about
Cancelling a flight
What to do if you want to cancel (part of) your trip.
Changing a flight
How to change your travel date, departure time, or destination.
Baggage missing on arrival? Check how to report it and get it back.
Assistance and compensation
In case of cancellations, delays, downgrading, and denied boarding, these are your rights to assistance and compensation.